Frequently asked questions

A web application (dispatch system) for taxi companies and senior transport services. In one place you get an overview of rides, assignment to drivers, a live map of vehicles, caller identification by phone number and monthly reports. It runs in the browser and drivers only need an ordinary phone. The price is CZK 599 (25 EUR) per month and the demo is free without registration.

Yes. We do not limit the number of drivers or dispatchers and the price is the same, so it makes sense even for one or two cars. The interface is simple — you need no IT staff and no training.

Yes. Each client can have a monthly ride limit and the dispatcher sees immediately when taking an order whether it is used up. The monthly report (PDF and Excel; ride counts, kilometres and prices by region and driver) is generated by the administrator and works directly as backing documentation for a subsidy claim. The funding body can have an observer role — it sees the operation and history read-only.

More than a typical taxi company needs. We have measured the application with tens of thousands of rides in the history — the overviews open instantly. We do not limit the number of drivers or dispatchers.

The application runs in a web browser, so a phone with Chrome or Safari is enough — no app-store install. The driver's interface has large buttons and works on devices several years old.

The application notices, shows "Offline" and reconnects and catches up on data by itself once the signal returns. A ride in progress is not lost. In the meantime the dispatcher sees the vehicle's last known position.

No. The driver's phone shares the position directly from the application — and the driver can switch it off at any time. No additional hardware is needed.

Yes. When a landline or VoIP number rings at the dispatcher's desk, the application looks up the customer by number and offers to create a ride while the call is still going. You need a VoIP number (SIP trunk) from a provider and an exchange — the exchange software is free and we will help you set it up. Without telephony the application works normally.

The application is designed for exactly that: large type, a simple "today's rides" screen and help written step by step without technical jargon. A dispatcher usually gets up to speed in a single morning.

By ordinary bank transfer — no card. Before the end of each monthly period you receive a proforma invoice by email with a QR code: scan it in your banking app and just confirm the payment. Once it arrives, the account extends itself and you receive proof of payment. If you would rather not think about payments, set up a standing order at your bank — the details never change. For municipalities and companies with an accounting department we also issue invoices outside this system.

Nothing dramatic. We send a reminder, wait a few days, and only then does the account switch to read-only — you can see everything and download your data, you just cannot change anything. As soon as the payment arrives, the account unlocks itself. We only delete data after a long period and two prior warnings.

The data is on a server in the Czech Republic (EU), it is not passed on to anyone and it belongs to you. An encrypted backup is made every day. We conclude a data processing agreement with customers under the GDPR.

Yes, and you do not even have to ask — the application has a Download data button (My account) that gives you a complete export at any time: customers, rides, price lists and history, in a machine-readable format. It works after your subscription ends too. No holding data hostage.

You can do it yourself in an afternoon: after registration the application walks you through the first setup step by step (region, price list, drivers). You upload your existing client list in one go from a spreadsheet — download the template, fill it in and import it. And if you ever get stuck, write to us.

In bulk from a spreadsheet. In the application you download a prepared template (with instructions inside), fill in name, phone and address — one row per customer — and upload the file back. Before saving you see a check of what is correct and what is not, so nothing gets imported twice or wrongly.

Just a browser. The demo runs at demo.mujdispecink.cz without registration, with fictional sample data — click around as much as you like, it resets itself every hour. You can then try the full version with your own data free for 14 days, with no card and no commitment.

No. Everything runs on our server in the Czech Republic — you just open a browser. We take care of updates, backups and operations; you deal with nothing technical at all.

Yes. No notice period, no penalties — you simply do not pay for the next month. The account stays readable, you download your data, and we delete it long afterwards (and only after two warnings).

The application contains detailed help written in plain language, step by step. You report a problem with one button directly from the application and we will get back to you. And when needed, you can temporarily grant us access to your account — you see every such entry in black and white in the Activity overview; without your consent we cannot see your data.